What else?

I have a really full plate but for some reason someone thinks we should add more. PTC called and informed me that United Healthcare denied Jayen's physical therapy referral. They feel that since he is receiving services through school that he doesn't need them outpatient. I can't believe this thinking. My son receives pt services 4 times a semester for 15 minutes. That is a total of two hours for the entire school year, but that is sufficient for a child with severe epilepsy who regresses with each seizure? I now have to appeal this decision as well. More paperwork and more time out of my day to fix something that someone should have figured out long before I ever did. AHHHHHH!